SHIPPING POLICY

All orders are processed within 4-7 business days and shipped immediately after, unless stated otherwise.

STANDARD Shipping : 1st Class USPS 3-7 business days from ship date, not order date.

PRIORITY INSURED Shipping: Priority USPS Up To $50 Insurance For Lost or Stolen Packages, 1-3 business days from ship date, not order date. 

PRIORITY PLUS INSURED Shipping: Signature Required Priority USPS, Entire Amount Of Package Insured For Lost or Stolen Packages, 1-3 business days from the ship date, not order date. 

INTERNATIONAL SHIPPING: 7-21 business days from ship date, not order date.

International customers are responsible for all fees and taxes imposed by customs. 

PLEASE READ CAREFULLY...

CQWQ, LLC IS NOT RESPONSIBLE FOR ANY LOST/STOLEN or DAMAGED MAIL. SELECT PRIORITY INSURED or PRIORITY PLUS SHIPPING TO INSURE YOUR PACKAGE.

IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU WILL FILE A CLAIM WITH THE USPS AND THEY  WILL REIMBURSE UP TO $50 FOR LOST/STOLEN OR DAMAGED MAIL.

IF YOU SELECT PRIORITY PLUS AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU WILL FILE A CLAIM WITH USPS AND THEY WILL REIMBURSE THE FULL VALUE OF PACKAG.

IF YOUR PACKAGE IS NOT RECEIVED, BUT SHOWS DELIVERED, PLEASE CONTACT YOUR LOCAL USPS. NON RECEIPT OF PACKAGE MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE DATE.

Incorrect Address- CQWQ is not responsible for entering customers addresses. If a customer places an order and enters an incorrect address and contacts CQWC, LLC before the package is shipped, the order will be canceled.

If you place an order and provide CQWQ with the incorrect address and your package hhas shipped, and returned to CQWQ due to incorrect address, customer is responsible to pay a reshipping fee, to have the item reshipped to the correct address. The original returned package will be sent within 3 business days of customer paying the reshipping fee. If customer does not pay the reshipping fee for a returned package, the item is the property of CQWQ, with no refund issued. 

Digital downloads

Directions

After your purchase you can download the PDF file immediately. A copy will also be sent to your email so please be sure to enter it.  Our digital downloads work with any note-taking app (most popular are Goodnotes, Notability, Noteshelf and Xodo PDF). For the best experience we recommend using an iPad or tablet.

Please email us if you're having trouble with downloading the file Questions@Cantquitwontquit.com